We are currently looking for young energetic individuals to join us!
Guest Relations Officer
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Greet walk in or arrival guest in a friendly and professional manner
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Efficient and excellent communication skills in writing and communication.
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To perform check in, check out and creating reservations
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Assist guest with taxi booking, tours requirement, inquiries and replying to emails
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Making reservations with accuracy and to be eye for detailed to avoid any back log or overbooking
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Require to show initiative, be pro active and engagement in team work or when speaking with guest
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Handling cashier duties
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Co-ordinate with housekeeping to ensure accuracy in room status
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Prepare and tracking of reports such as payment for OTAs, leave records and roster
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Conduct OJT for new associates
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Controlling of Room inventory
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Processing 3rd party payment
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Ensuring smooth front office operations
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Perform any other job task being assigned by the management
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Require to perform 3 shifts ( Morning, Afternoon and Midnight)
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Fresh graduate are welcome to apply
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Looking for Good leadership
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Minimum of 2 year customer service experience in hospitality
Job Type: Full-time
Internship available. Please upload and indicate for Internship.
Housekeeping​
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· Greet walk in or arrival guest in a friendly and professional manner.
· Efficient and excellent communication skills
· Require performing bed making and toilet cleaning.
· Clean all assigned guest room including dusting, making beds, soiled linen removal from rooms.
. Retrieval of clean linens, vacuuming, bathroom cleaning, inside window cleaning and replenish rooms with supplies.
· Must be eye for detail.
· Update and record all clean, occupied, and dirty rooms.
· Maintain proper usage of cleaning supplies and equipment.
· Return or report and properly record all lost and found items.
· Dusts the room and furniture.
· Replenishes guestroom and bath supplies.
· Performing basis daily inventory count
· Vacuums racks and carpet
· Checks and secures the rooms.
· Replenish amenities according to the operational level.
· Clean and touch up public area including daily watering of plants.
· Able to perform shift work.
· Work cohesively with team members.
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Looking for responsible and reliable individual, focus on guest needs and remaining calm and courteous at all times. Any Housekeeping cleaning experience will be an advantage.
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Job Types: Full-time, Part-time, Temporary
Internship available. Please upload and indicate for Internship.